Cancellation and Refund Policy

Last updated 28 Sep 2026

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Cancellation

You can cancel an order from My Orders before it is shipped. Prepaid amounts are refunded within 5-7 working days.

Returns

Packaged products can be returned within 7 days of delivery if damaged, defective, expired or different from what was ordered. Fresh fruits and vegetables must be reported within 24 hours of delivery.

Refunds

Approved refunds are made to the original payment method, bank account or UPI ID. Cash-on-delivery refunds are made to your bank/UPI.

Effect on referral commission

If an order is cancelled, returned or refunded, any referral commission generated from that order is reversed or adjusted proportionately.